FAQ

1. What is Coding Canvas?
Coding Canvas is a digital store offering high-quality resources for developers, designers, and creators. Our products include Notion dashboards, UI kits, starter templates, bundles, and workflow tools designed to streamline productivity, development, and creativity.

2. Are all your products digital?
Yes! Every single product on our site is 100% digital. You'll receive instant access upon purchase. No physical items are shipped.

3. How do I receive my digital product after purchase?
Once your payment is confirmed, you'll be automatically redirected to a download page and also receive a download link via email. If you experience any issues, just email us at codingwithcanvas@outlook.com

4. What payment methods do you accept?
We accept major credit and debit cards via Shopify’s secure payment system. All transactions are encrypted and completely secure.

5. Can I use your products for commercial projects?
Absolutely. Our products are licensed for personal and commercial use unless otherwise stated. You can use them in client projects, freelance work, and even small business websites. Just don’t resell or redistribute them.

6. Can I customize the templates and kits?
Yes! Our digital products are made to be edited and tailored to your workflow. Feel free to tweak, style, or build upon them to fit your project’s needs.

7. Do you offer refunds?
Due to the nature of digital products, all sales are final. However, if a file is corrupted, missing, or there's a genuine issue, reach out and we’ll make it right. Our refund policy is fair and flexible in case of actual technical problems.

8. Do you offer support or tutorials?
Most products include setup instructions or links to helpful resources. For anything unclear, shoot us a message — we’re happy to help with usage, setup, or clarifications.

9. Do you offer updates after purchase?
Yes! When we update a product, we’ll email you with the new version or include lifetime access to the download link. Our goal is to continuously improve what we offer.

10. Can I suggest a product idea?
Definitely. We love feedback and ideas from our community. Send us your requests and we might just create something based on it.

11. Do you collaborate with other creators or devs?
We're always open to partnerships. If you’re a creator and think your product fits our vibe, reach out to discuss collabs or affiliate opportunities.

12. Is there an affiliate or referral program?
Coming soon! We're working on a fair and easy affiliate system so creators and fans can earn from sharing our tools. Join our email list to be notified when it launches.

13. I didn’t receive my file, what now?
First, check your spam folder. If it's not there within 10–15 minutes, contact us with your order ID and we’ll get you sorted out ASAP.

14. What makes your products different from others?
Coding Canvas products are carefully designed for modern workflows. We combine clean design, functionality, and ease-of-use. No bloated files, no fluff — just tools that work.

15. Can I resell or share your templates?
No. Our license strictly prohibits reselling, redistribution, or offering our products as freebies. They're for your personal or client use only.

Have more questions? Just reach out anytime. We’re happy to help and want you to feel confident before (and after) you buy.